Shipping policy

Shipping Policy

Last Updated: July 21, 2026

Thank you for shopping with G7 Couture. This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Order Processing

All orders are processed after payment has been successfully completed. Because our products are made to order, processing times typically range from 2–5 business days. Processing times may vary during peak seasons or due to high order volume.

Orders are not processed or shipped on weekends or holidays.

2. Shipping Methods & Delivery Times

We offer standard shipping options at checkout. Estimated delivery times vary depending on your location and selected shipping method.

Typical delivery times:

  • Domestic (U.S.): 5–10 business days after processing
  • International: 7–21 business days after processing

Please note that these are estimated delivery times and are not guaranteed.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable taxes or duties are not included in the shipping cost unless otherwise stated.

4. International Shipping

We ship internationally to select countries. International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.

Customs processing may cause delays beyond our estimated delivery times.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

6. Shipping Delays

While we strive to deliver your order on time, delays may occur due to factors beyond our control, including:

  • Carrier delays
  • Weather conditions
  • Customs processing
  • Incorrect or incomplete shipping information

G7 Couture is not responsible for delays caused by these circumstances.

7. Incorrect Address

It is the customer’s responsibility to provide accurate shipping information. If an incorrect or incomplete address is provided, we are not responsible for lost or delayed shipments.

If you notice an error in your shipping address, please contact us immediately. We cannot guarantee changes once an order has been processed.

8. Lost or Stolen Packages

G7 Couture is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is missing, please contact the shipping carrier directly.

9. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging. We will review your case and assist with a replacement if applicable.

10. Contact

If you have any questions regarding this Shipping Policy, please contact us through the contact information provided on our website.